Kenneth Larsen http://www.kennethlarsen.com Communication, Documentation, Copywriting, Project Management Sat, 02 May 2009 12:19:12 +0000 http://wordpress.org/?v=2.6 en Content That Communicates Creates Customer Satisfaction http://www.kennethlarsen.com/2009/05/content-that-communicates-creates-customer-satisfaction/ http://www.kennethlarsen.com/2009/05/content-that-communicates-creates-customer-satisfaction/#comments Sat, 02 May 2009 12:12:09 +0000 Kenneth http://www.kennethlarsen.com/?p=26 Your customers have a job to do. They have a need to know. They need, want, and expect information that is:

  • Accurate, purposeful, clear, and concise
  • Available when they need it
  • Placed conveniently for them to find it and use it

On my own or with other vendors, I have produced a full-range of communication products:

  • User interfaces
  • User guides, setup guides, and online help
  • Flyers and labels
  • Product data sheets
  • Newsletters, direct mail, press releases

I can also help you manage your translation process so you can better meet the needs of your customers around the world.

With over 20 years experience, I provide high-quality communication and publication project management services, meeting your needs and matching your customers’ expectations in a timely, cost-effective manner.

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